Whenever possible, connect to the internet via wired LAN. The quality of wireless connectivity (WIFI / LTE) may change from one moment to another, especially if you have an on-site audience who bring wireless devices.
BandwidthSlideSync requires at least 2 MBit/s upload bandwidth.
Use a tool such as speedtest.net to verify the bandwidth, and ensure connectivity with SlideSync via the System Test. When in doubt, double-check with your IT department.
Backup RecordingSlidesync events are automatically recorded by default. However, the recording may be interrupted in the case of local or remote network issues.
If you need to make sure that you will have a full recording of the event, you should also record locally, either via your camera or via dedicated hardware. If you do encounter any network issues, you can then upload your local recording to SlideSync after the event.
Rehearse the presenter workflowWe would recommend that you test the whole workflow, including interaction, with a test event. This will minimise the chances of having any problems with your event. The Presenter Guide shows you which steps a presenter should test out before their event.
Test with your audienceTo ensure your remote audience avoids any difficulties, you should ask them to run the System Test on their Event Page before the event starts. You could also hold a short test event with a small peer group.
When you're targeting an organization, check with their local IT to ensure that they can handle the number of expected viewers.
Next stepsFor more detailed information on producing your Live event, please consult our user guides:
- Preview how your Event page will look to your attendees
- Invite attendees to your event
- Go live using the Live Producer